top of page

ARRIBAR TERMS AND CONDITIONS

These Terms and Conditions govern the quotation and services provided by Arribar ("we," "our," or "us"). By accepting our quotation or proceeding with a booking, the client ("you" or "the Client") agrees to be bound by the following terms, either explicitly or through conduct.

1. SERVICES AND COCKTAIL MENU

  • Arribar provides mobile cocktail catering services for private and corporate events.

  • Clients may:

    • Choose from our curated cocktail menu.

    • Request a customized cocktail menu to suit their preferences, available upon consultation.

  • In the case of unforeseen circumstances (e.g. ingredient shortages), Arribar reserves the right to:

    • Adjust the menu accordingly, with prior consultation.

    • Modify the service or presentation where necessary.

2. RESPONSIBLE ALCOHOL SERVICE

  • Arribar operates under the Responsible Service of Alcohol (RSA) guidelines enforced in Australia.

  • We will not serve alcohol to:

    • Any person under the age of 18.

    • Any person who appears intoxicated.

  • Our team reserves the right to stop serving alcohol if a guest is non-compliant, aggressive, or visibly intoxicated.

3. PRICING AND SURCHARGES

  • Prices are subject to change based on ingredient availability and market fluctuations.

  • The minimum booking amount is AUD $500 (inclusive of GST).

  • Arribar reserves the right to apply additional surcharges:

    • After Midnight Surcharge: 25% increase for staff hours beyond midnight.

    • Public Holiday Surcharge: 25% increase on service and delivery costs.

    • Staff Public Holiday Surcharge: 150% increase on staff costs for hours worked during a public holiday.

4. LIABILITY AND DAMAGES

  • The Client is responsible for:

    • Any damage or loss to hired equipment.

    • Damages to Arribar's property, glassware, or installations during the event.

  • The Client shall indemnify Arribar and its team against any claims relating to:

    • Personal injury or death during the event.

    • Loss or damage to personal property.

5. PAYMENT TERMS

  • Deposits for private events:

    • Bookings below $2,000: 50% deposit.

    • Bookings between $2,000–$10,000: AUD $1,000 deposit.

    • Bookings above $10,000: 10% deposit.

  • Remaining balances must be paid 3 working days prior to the event.

  • Accepted payment methods are listed on your invoice. Credit card payments may incur a surcharge.

6. BOOKING CONFIRMATION

  • Bookings are confirmed only after:

    • Deposit payment is received.

    • Booking form is submitted.

  • Final guest numbers and dietary/allergy information must be confirmed at least 3 working days before the event.

7. CANCELLATION POLICY

  • Cancellations must be submitted in writing to arribar.au@gmail.com.

    • More than 30 days before the event: full deposit refund.

    • Less than 30 days: deposit is non-refundable.

    • Less than 3 days: 50% of the total invoice will be charged.

    • Less than 24 hours: 100% of the total invoice will be charged.

8. FORCE MAJEURE

  • Arribar is not liable for cancellations due to:

    • Equipment failure

    • Supplier issues

    • Natural disasters

    • Illness or accidents

    • Other events beyond our control

  • In such cases, deposits will be refunded, and no further liability is assumed by Arribar.

9. WEBSITE AND ONLINE COMMUNICATION

  • The Arribar website serves solely as an information and booking platform.

  • No payments are processed through the website.

  • Event quotes and final invoices are issued and paid via direct banking to the registered company account.

10. ADULT-ONLY SERVICE

  • Arribar offers alcohol services and is therefore strictly for clients and guests over the age of 18.

  • We reserve the right to verify the age of any individual being served.

For questions or clarification, please contact: 📧 arribar.au@gmail.com

​​

​

Thank you for choosing Arribar to bring a premium cocktail experience to your event!

bottom of page